We provide a full range of advanced resolution support with our highly skilled team. Due to the focus on quick turnaround and more "real time" feedback, we can help improve both the operational efficiency and effectiveness with vendors and internal Tier 1 teams that will indirectly help reduce the staffing and support required to handle the same set of customers. We also help you reduce avoidable truck rolls and prevent tickets from getting escalated unnecessarily from Tier 1 to Tier 2/Tier 3 by reviewing tickets and correcting them within the first hour or two after creation.

Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. NBCUniversal operates 30 news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts.

Comcast brings together the best in media and technology and drive innovation to create the world's best entertainment and online experiences.

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Note: Comcast users please note that your e-mail IDs in portal records have been updated from yourname@cable.comcast.com to yourname@comcast.com. Henceforth, any e-mail notification/report from portal will be sent to the updated e-mail ID. In case you have any queries, please write a mail to CSportalmanagement@eclerx.com

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